Navigate the complexities
of the customer
communications world

Capture the evolution of the
Customer Communications
Management (CCM) market

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Aspire is a boutique consulting firm specializing in the Customer Communications Management (CCM) and Digital Customer Experience (CX) industries.

Through deep market expertise and global insights, we work with technology providers, service providers, enterprises and investors to help you achieve your CCM goals.

Technology Providers

Gain market cut through for your CCM and DCX solutions with the support of actionable market knowledge and expertise.

Service Providers

Develop and maintain a CCM strategy that ensures you are stacking up against the competition and delivering on digital transformation services.


Optimize your CCM strategy to deliver a better Customer Experience, with strategic support that speeds up your deal cycles.

CCM Investors

Meet your market-sizing, projection and M&A objectives, with access to in-depth CCM market insight and intelligence.

Meet the team

Founder & CEO
Operations & Finance Director
Marketing & PR Manager

Upcoming events


Founder and CEO, Kaspar Roos is a regular speaker at global industry conferences, technology vendor and service provider events. See below for a roundup of upcoming speaker engagements.

Document Strategy
May 21-23, 2018 | Boston Marriott, Boston, MA, United

A holistic conference focused on creating and managing communications, content and strategies to support customer experiences.
Messagepoint Content Centricity 2018
June 12-13, 2018 | TIFF Bell Lightbox, Toronto, Canada

Join business and IT leaders across various industries for a unique opportunity to learn how to improve business efficiency through a content-centric strategy.
Transforming the BPO Business Webinar
April 26, 2018
A webinar event hosted by Quadient, in which Aspire’s Kaspar Roos will discuss what Business Process Outsourcing (BPO) providers should do to benefit from digitization and how to sell digital services successfully.