Friday 14th May, 2021:

Leading Customer Communications Management (CCM) consulting firm, Aspire Customer Communications Services, has announced today the expansion of its U.S. presence with the appointment of Mia Papanicolaou as U.S. division General Manager. With a strong background in business leadership and a wealth of experience in the CCM industry, Mia will be responsible for driving growth for Aspire in the U.S., including strategic business planning and execution.   

Mia was previously Vice President, General Manager at Striata, a Doxim company, where she was responsible for steering the organization’s strategy and delivering trusted advice and consultation to its enterprise customer base.  

Mia Papanicolaou stated: “It’s an exciting time to be joining the team at Aspire and to lead the company’s plans for expansion in the U.S. market. I fully believe in the opportunity that Aspire has in the U.S. and I look forward to leading the commercial development here.” 

Further strengthening Aspire’s presence in the U.S. the company has also announced the appointment of digital communication specialist, Elizabeth Stephen as VP of Relationship Development. Liz will be responsible for the company’s sales and marketing strategy and delivery in the U.S

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Kaspar Roos, CEO and founder of Aspire, commented: “It’s great to welcome Mia and Liz on board. Aspire is entering a season of exciting growth, with demand for our services accelerating in line with increased adoption of modernized customer communications and a greater focus on Customer Experience. Having opened our U.S. office in Chicago at the end 2019, this news marks a significant moment for us at Aspire as we strengthen our offering in order to meet the needs of the fast-evolving U.S. CCM market.” 

For more information about how Aspire can help you to navigate the complexities of the customer communications world, click here or feel free to get in touch.