Archives for News

Aspire Appoints Tina Piemonte as Relationship Director in the U.S.

Tina Piemonte appointed as Relationship Director in the U.S. Tina will be working closely with Aspire’s expanding global team to strengthen and build relationships with its existing and growing customer base, with a particular focus on the U.S. market, driving growth for the company there.
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Aspire Leaderboard updated to reflect the evolving CCM-CXM Market

Aspire announces the launch of the updated 2022 Aspire CCM-CXM Leaderboard, the company’s interactive comparison tool that dynamically visualizes the CCM-CXM Software, Solutions, and Service Provider landscape. This update includes includes major changes to the way users can segment the market view.
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Adam Firbank Joins Aspire’s Senior Consultancy Team

Leading Customer Communications Management (CCM) consulting firm, Aspire Customer Communications Services, has appointed Adam Firbank as Senior Consultant. Based in the U.K. but supporting the company’s analyst and consulting work globally, Adam joins Aspire with more than 25 years’ experience in the Customer Communications, Customer Journey Mapping (CJM) and Customer Experience Management (CXM) markets, across a number of both private and public sectors.
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CCM-CXM Service Provider Aspire Leaderboard Goes Live

Today sees the launch of the CCM-CXM Service Provider Aspire Leaderboard. This update to Aspire’s interactive, self-service vendor evaluation tool builds on the success of the CCM Technology Vendor Aspire Leaderboard, with the addition of North American CCM and CXM Service Providers.
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Aspire Appoints George Parapadakis as Research Director

Leading Customer Communications Management (CCM) consulting firm, Aspire Customer Communications Services, has appointed George Parapadakis to the role of Research Director. Based in the UK, Parapadakis will be responsible for leading the development and launch of Aspire’s upcoming CCM-CXM Service Provider Aspire Leaderboard, which will provide independent insight and expert analysis on the CCM and Customer Experience Management (CXM) Service Provider Market. He will also support in the delivery of Aspire’s global research offering, alongside the company’s senior analyst team.
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Aspire Announces U.S. Expansion & Appoints Mia Papanicolaou as General Manager

Aspire Announces U.S. Expansion & Appoints Mia Papanicolaou as General Manager Friday 14th May, 2021: Leading Customer Communications Management (CCM) consulting firm, Aspire Customer Communications Services, has announced today the expansion of its U.S. presence with the appointment of Mia Papanicolaou as U.S. division General Manager. With a strong background in business leadership and a wealth of experience in the CCM industry, Mia will be responsible for driving growth for Aspire in the U.S., including strategic business planning and execution.    Mia was previously Vice President, General Manager at Striata, a Doxim company, where she was responsible for steering the organization’s strategy and delivering trusted advice and consultation to its enterprise customer base.   Mia Papanicolaou stated: “It’s an exciting time to be joining the team
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Martin Pack Promoted to UK Director for Aspire

Martin Pack promoted to UK Director for Aspire Tuesday 23rd June, 2020: Aspire has announced that Martin Pack has been promoted to UK Managing Director. Since joining Aspire’s senior analyst team at the beginning of 2019, Martin has provided trusted advice and intelligence to Aspire’s global customer-base. In this newly created role, Martin will now be focusing his efforts on supporting and growing Aspire’s UK client-base. He will continue to work alongside Aspire’s analyst team in the development and launch of a new CCM Services Provider Leaderboard, as well as maintaining responsibility for Aspire’s enterprise consultancy. Commenting on his appointment,
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Aspire releases updated 2020 Aspire CCM Leaderboard

Aspire releases updated 2020 Aspire CCM Leaderboard Wednesday 6th May, 2020: Aspire has released the updated 2020 Aspire CCM Leaderboard to the market. Aspire’s independent, digital-first CCM vendor positioning tool is repeated every year to ensure that it reflects the nuanced evolution of the market. Alongside the latest vendor analysis, this year’s methodology has been updated to reflect the rise of Artificial Intelligence in the market, with particular attention being made to vendor offerings when it comes to content intelligence and AI-based migration tools. With updated dynamic filtering capabilities it is also easier than ever before for users to adjust
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