News

Aspire opens U.S. office and appoints first U.S. Senior Analyst, Will Morgan

Aspire opens U.S. office and appoints first U.S. Senior Analyst, Will Morgan Tuesday 20th November, 2019: Leading Customer Communications Management (CCM) consulting firm, Aspire Customer Communications Services, has announced today the opening of its U.S. office in Chicago. This milestone represents a significant step forward in Aspire’s long term strategy to strengthen its global position and take advantage of new opportunities. Aspire has also announced ...

New Research from Aspire Maps Out the Future of Customer Communications

New Research from Aspire Maps Out the Future of Customer Communications Tuesday 29th October, 2019: Aspire recently published the results of a multi-client business survey that provides an in-depth examination of the seismic shifts currently reshuffling the customer communications landscape. The extensive report, entitled, “The State of CCM-to-CXM Transformation”, traces the epicenter of the market evolution to a fundamental shift in enterprise priorities. Businesses are ...

Aspire Leaderboard in Focus: October Newsletter

Aspire Leaderboard in Focus: October Newsletter Thursday 31st October, 2019: Don't miss this month's newsletter from the team at Aspire. As always, we've brought together the big CCM news, events and insight from the last month. In our October edition we highlight the key findings from new research from the team at Aspire, which maps out the future of Customer Communications. We also provide an ...

Aspire Leaderboard in Focus: September Newsletter

Aspire Leaderboard in Focus: September Newsletter Monday 30th September, 2019: Don't miss this month's newsletter from the team at Aspire. As always, we've brought together the big CCM news, events and insight from the last month. In our September edition we highlight analysis from our CEO and founder, Kaspar Roos, outlining the implications of the recent news that Neopost has rebranded to Quadient. We also ...

Updated 2019 Aspire CCM Leaderboard launched to the market

Updated 2019 Aspire CCM Leaderboard launched to the market Wednesday 22nd May, 2019: Aspire has today launched the 2019 Aspire CCM Leaderboard. The annually updated, digital-first CCM vendor positioning tool has been modified to support greater personalization features. It has also been updated to reflect the latest emerging CCM software classification – Enterprise Communications Processing. With enhanced dynamic filtering capabilities, our growing Leaderboard registered user ...

Martin Pack joins Aspire’s consultancy team

Martin Pack joins Aspire’s Consultancy team Aspire has welcomed a new specialist to its Consultancy team. Martin Pack has joined as a Senior Consultant to help support Aspire’s growing customer base navigate the complexities of the Customer Communications world. Martin brings with him over 25 years’ experience consulting with businesses to help them succeed in business. He has worked with organizations operating across a broad ...