Posts Tagged ‘Aspire leaderboard’

We hope everyone had a good summer, and autumns finds you invigorated. From our perspective, it’s probably fair to say that the highlight of Q3 was the launch of Aspire’s Interaction Experience Management (IXM) Leaderboard. This new segment reflects a significant shift in traditional customer communications that blends the traditionally separate realms of inbound and…

As we move into the second half of 2024, the Customer Communications Management (CCM) and Customer Experience Management (CXM) landscape evolution continues to unfold at a rapid pace. Artificial intelligence, cloud-native solutions, and enhanced customer experience capabilities are driving innovation across the industry. In this quarter’s update, we’ll explore the latest developments in the six…