Posts Tagged ‘CCM-CXM’
Document Strategy Forum (DSF) is no more: What its demise reveals about the Future of Customer Communications
The Demise of DSF Last week, we learned that the organizers of Document Strategy Forum (DSF), a long-standing conference dedicated to the Customer Communications Management (CCM) industry, have decided to throw in the towel. While I find this sad news, having always enjoyed the conference, I believe its demise is the inevitable result of an…
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