Navigate the complexities
of the customer
communications world

Capture the evolution of the
Customer Communications
Management market

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Aspire is a boutique consulting firm specializing in the Customer Communications Management (CCM) and Digital Customer Experience (CX) industries.

Through deep market expertise and global insights, we work with technology providers, service providers, enterprises and investors to help you achieve your CCM goals.

Technology Providers

Gain market cut through for your CCM and DCX solutions with the support of actionable market knowledge and expertise.

Service Providers

Develop and maintain a CCM strategy that ensures you are stacking up against the competition and delivering on digital transformation services.


Optimize your CCM strategy to deliver a better Customer Experience, with strategic support that speeds up your deal cycles.

CCM Investors

Meet your market-sizing, projection and M&A objectives, with access to in-depth CCM market insight and intelligence.

Meet the team

Founder & CEO
Operations & Finance Director
Senior Consultant
Marketing & PR Manager

Upcoming events


Founder and CEO, Kaspar Roos is a regular speaker at global industry conferences, technology vendor and service provider events. See below for a roundup of upcoming speaker engagements.

April 22-25, 2019 | Mandalay Bay, Las Vegas

XPLOR19 is a premier event for CCM and DIgital Document professionals. The event will feature three educational tracks - business, delivery, and marketing. Sessions will focus on best practices, technologies and processes driving the CCM and digital document industries from industry experts, including Aspire's Founder & CEO, Kaspar Roos.
DSF ’19
May 5-7, 2019 | Orange County

Kaspar Roos will leading a session at this year's Document Strategy Forum, revealing how organizations can measure the success of their customer communication strategy.
Webinar: How to harness the latest trends in CCM
February 12, 2019 | Webinar

Find out How to harness the latest trends in CCM to digitally transform your customer communications in 2019. In this webinar, presented by Aspire's CEO and founder, Kaspar Roos alongside and CCM-specialist integrator GDOC, you will be given the tools you need to future-proof your approach to customer communications.