Navigate the complexities
of the customer
communications world

Capture the evolution of the
Customer Communications
Management market

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Aspire is a boutique consulting firm specializing in the Customer Communications Management (CCM) and Digital Customer Experience (DCX) industries.

Through deep market expertise and global insights, we work with technology providers, service providers, enterprises and investors to help you achieve your CCM goals.

Technology-Providers
Technology Providers

Gain market cut through for your CCM and DCX solutions with the support of actionable market knowledge and expertise.

Service-Providers
Service Providers

Develop and maintain a CCM strategy that ensures you are stacking up against the competition and delivering on digital transformation services.

Enterprises
Enterprises

Optimize your CCM strategy to deliver a better Customer Experience, with strategic support that speeds up your deal cycles.

CCM-Investors
CCM Investors

Meet your market-sizing, projection and M&A objectives, with access to in-depth CCM market insight and intelligence.

Meet the team

Founder & CEO
Operations & Finance Director
Senior Consultant
Senior Consultant, DACH
Consultant
Marketing & PR Manager

Upcoming events

Upcoming-events

Founder and CEO, Kaspar Roos is a regular speaker at global industry conferences, technology vendor and service provider events. See below for a roundup of upcoming speaker engagements.

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What our customers say?

Messagepoint

Steve Biancaniello, CEO, Messagepoint

“Aspire is a trusted source of independent industry insight. As the CCM industry continues to evolve, Aspire works diligently to understand this landscape while gaining a thorough view of the market.”

Espire

Gagan Oberoi, CEO, Espire

“Kaspar and the team at Aspire deliver outstanding CCM expertise. The way they look at the market aligns with how we see it, so their insight is invaluable to our business.”

OpenText

Christian Barckhahn, Sr. Director, Product Marketing, CEM, OpenText

“I’ve enjoyed working with Kaspar over a number of years. From insightful keynote engagements, to expert market insight, he’s extremely familiar with the industry.”

Smart Communications

Geoffrey Niven, VP, Product Management & Cofounder, Smart Communications

“With its focus on and expertise in customer communications management, Aspire delivers incredibly valuable insight to companies that are interested in staying ahead of the curve and creating rewarding relationships with their customers. As consumer demands continue to increase and the world becomes even more digital, the need for this advice will also continue to grow.”