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IXM Launch: Revolutionizing Customer Interactions

September 18, 2024
In the ever-evolving landscape of digital transformation, a new paradigm is emerging that promises to reshape how businesses ...
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Aspire Leaderboard: Q1 2024 Market Update

May 6, 2024
The Aspire Leaderboard, our market-leading CCM-CXM vendor evaluation portal, can help industry professionals keep track of key developments ...
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The latest shifts in the CCM landscape & how to maximise the opportunities

March 18, 2024
As we commence the roll out of the Aspire Sales Enablement (ASE) program with key service providers in ...
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Aspire Leaderboard – Q4 2023 Update

January 30, 2024
The Aspire Leaderboard is a trusted source of information and insight into the Customer Communications Management (CCM) and ...
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Communisis and the implications for the CCM/CXM Market

January 18, 2024
On 28th December 2023, it was announced that Communisis’ transactional business had gone into administration, after months of speculation ...
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Aspire Leaderboard – Q3 2023 Update

October 17, 2023
The Aspire Leaderboard is a one-of-a-kind tool designed to help stakeholders in every part of the customer communications ...
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The AI opportunity in CCM-CXM: Part 2 – what to look for in vendors?

October 10, 2023
In recent posts, I’ve written about Aspire’s ongoing study concerning the opportunities and challenges associated with the use of generative AI ...
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Aspire’s latest update on generative AI in CCM-CXM

September 28, 2023
In some of my previous blogs, I’ve talked about how the Artificial Intelligence/Machine Learning (AI/ML) revolution is taking ...
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