Aspire Blog
Messagepoint Acquires Sefas: Expanding End-to-End CCM Capabilities and Strengthening Its European Presence
On Thursday, March 5, Messagepoint announced it had acquired Sefas, a move that significantly enhances its capabilities in document ...
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The Communication Clarity Crisis: Why Consumers Can’t Understand Your Messages
There's a dangerous disconnect happening in customer communications right now and most organizations don't even know it exists. ...
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Aspire Leaderboard: Latest CCM – CXM Market Update
2025 was a transformative year for a lot of the CCM/CXM providers, we witnessed market consolidation, acquisitions, continuous ...
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The AI Hype vs. Reality Gap: Why Most Companies Aren’t Seeing ROI from Customer Communications AI
Artificial Intelligence dominated headlines throughout 2025, with tech giants racing to deploy ever-more-powerful language models and businesses rushing ...
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The Metamorphosis is Here: Why 2026 Marks Customer Communications’ Inflection Point
Nearly 700 industry leaders registered for last week’s State of the Industry 2026 briefing, which took place over ...
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Latest Aspire Leaderboard Updates
While we’re all busy preparing for the upcoming “State of the CCM-CXM Industry” webinar, here is a quick summary ...
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EOBs, ANOCs, and ERAs: Decoding Healthcare’s Communications Alphabet Soup
If you've ever felt lost in the maze of American healthcare acronyms, you're not alone. For healthcare payers ...
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Ten Years of Transformation: How Customer Communications Evolved—And Where We’re Headed
As Aspire CCS celebrates its 10th anniversary, we're taking a moment to reflect on an extraordinary decade of ...
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