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The Hidden Cost of Legacy Content: Why ‘Lift-and-Shift’ Content Migration Costs More Than Starting Fresh

When faced with a content migration project, the temptation to take the quickest route is understandable. Executive pressure ...
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Smart Communications Expands Cloud Archiving Capabilities with Joisto Acquisition

On April 24, 2025, Smart Communications announced its acquisition of Joisto, a Finnish provider of cloud data archiving ...
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From Compliance to Competitive Advantage: How Accessible Communications Drive Growth

For many businesses, accessibility has been a necessary obligation to stay out of trouble and  , a means to ...
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Accessibility & the CCM to CXM Evolution: More than just compliance; a Customer Experience Imperative

With the evolution from traditional Customer Communications Management (CCM) to more comprehensive Customer Experience Management (CXM) continuing at ...
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The End of an Era: Denmark’s Postal System Closure and the Digital Revolution

Denmark is often seen as a case study in transactional communication transformation. Now, in a historic announcement that ...
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Aspire Leaderboard: Q4 2024 Market Update

The last quarter of the year is always a busy time – both for us at Aspire CCS ...
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Banking Innovation Through CoE 2.0: Transforming Customer Experience and Compliance

Financial institutions today face mounting pressure to deliver exceptional customer experiences while maintaining strict regulatory compliance and driving ...
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Document Strategy Forum (DSF) is no more: What its demise reveals about the Future of Customer Communications

The Demise of DSF Last week, we learned that the organizers of Document Strategy Forum (DSF), a long-standing ...
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