About Us

Aspire CCS

Aspire CCS empowers Enterprises, CCM-CXM Software and Service Providers, as well as Investors and Strategy Buyers with unbiased guidance and actionable insights delivered through a variety of highly specialized services.

Aspire CCS History

Aspire CCS was founded in 2015 as a specialist advisory firm dedicated to the CCM-CXM markets, and continues to grow its offerings in a quickly-evolving industry for its clients’ needs today.

In 2018, Aspire CCS launched the Aspire Leaderboard, which remains the only dynamic CCM-CXM Software Vendor and Service Provider comparison tool. The Leaderboard is divided into a number of different grids with each one dedicated to a particular segment of the customer communications market.

The Aspire Leaderboard continues to evolve and grow every year. In 2024 a new Interactions Experience Management (IXM) grid was launched, focused on the evolving form, chatbots, and interactive personalized video markets.

Testimonials

Quadient

"As a CX-focused vendor, Quadient values the Aspire Leaderboard because it respects the uniqueness of every business by allowing individuals to alter priorities to fit their current situation and future aspirations."

Messagepoint

“Aspire is a trusted source of independent industry insight. As the CCM industry continues to evolve, Aspire works diligently to understand this landscape while gaining a thorough view of the market.”

Espire

“Kaspar and the team at Aspire deliver outstanding CCM expertise. The way they look at the market aligns with how we see it, so their insight is invaluable to our business.”

OpenText

“I’ve enjoyed working with Kaspar over a number of years. From insightful keynote engagements, to expert market insight, he’s extremely familiar with the industry.”

Smart Communications

“With its focus on and expertise in customer communications management, Aspire delivers incredibly valuable insight to companies that are interested in staying ahead of the curve and creating rewarding relationships with their customers. As consumer demands continue to increase and the world becomes even more digital, the need for this advice will also continue to grow.”

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