Aspire in Focus: Fall 2024 Newsletter

Welcome to our Fall newsletter, bringing you a roundup of the latest industry news, insight and events from the team at Aspire CCS. Don't miss the latest blog from our CEO & Founder, Kaspar Roos; he provides an essential overview on the latest update to the Aspire Leaderboard, which includes a groundbreaking new grid to track the space we call Interaction Experience Management (IXM).

This time of year is always busy with events, and the team here has been speaking at a number of vendor and enterprise-focused events in recent months, including:

• O'Neil Digital Solutions' webinar on 'Innovating Customer Experience: Turning Data into Valuable Insights,' which featured our own Kaspar Roos & Amanda Beesley. Catch up on how Data and AI is transforming customer experience and engagement across the life insurance, wealth management, banking, and healthcare sectors here.
• Precisely's webinar on the role of customer experience platforms (CXPs) in modernizing customer comms and driving next-generation CX. Kaspar joined the discussion to share his insight into how CXPs enable organizations to leverage advanced CCM technologies and data, allowing for personalized, seamless, and efficient omni-channel customer comms. Watch it on-demand here.
• Elixir's webinar on how to take control of your CCM strategy. Kaspar reveals the key strategies and tools that are needed to create powerful customer comms and drive better business outcomes. Watch the webinar on-demand here.

Read the newsletter in full here, and if you're not already signed up to receive our quarterly newsletter, you can register here.