Aspire in Focus: Summer 2024 Newsletter

In April this year, we surveyed nearly 4,000 consumers in a dozen countries across North America, Latin America, Europe, and Australia for our latest consumer research. If you're interested in gaining an up-to-date perspective on consumer channel preferences as well as demand for digital delivery and other emerging technologies, such as AI you can find out more information about how to access the research findings here. It also highlights consumers’ overall view of the state of customer communications and the aspects of communications experience they consider most vital.

Don't miss the latest blogs from the team below - Kaspar provides an overview of the latest update to the Aspire Leaderboard, while Amanda reveals the latest shifts in the CCM landscape & how to maximise the opportunities 

Finally, keep scrolling for information about a free webinar we're hosting tomorrow on the back of Kaspar and Amanda's DSF session on the transformation of CCM into CXM.