Aspire in Focus: Winter 2025 Newsletter

We've been busy on the company blog in recent months, commenting on industry news and trends. Some recent posts that might be of interest include:

• Banking Innovation Through CoE 2.0: Transforming Customer Experience and Compliance
• Document Strategy Forum (DSF) Is No More: What Its Demise Reveals About The Future of Customer Communications|
• Building Competitive Advantage Through a CCM Center of Excellence
• Aspire Leaderboard: Q3 2024 Market Update

In case you missed it, our latest global market research reveals a game-changing trend: over 50% of organizations are breaking down traditional silos by transferring communications control from IT to centralized, business-driven teams. This is driving a new era of customer experience, powered by dedicated Centers of Excellence (CoE) that accelerate digital transformation, empower business teams and drive strategic communication initiatives. At the end of 2024 we launched a new resource bundle that includes access to the latest research on CoE evolution, and industry-specific analysis for the Banking/FSI industry. 👉 Access the full resource collection here.

Don't miss MHC's upcoming webinar with our CEO & Founder, Kaspar Roos, on January 30th: How IXM Bridges the Journey from CCM to CXM. Kaspar will be discussing the evoloving CCM market, with a particuar focus on all things IXM (Interaction Experience Management).