Posts by lisac

Understanding the New Digital Reality: Aspire Announces New Research Project Tuesday 31st March, 2020: In the light of the global COVID-19 pandemic, it comes as no surprise that recent research points to a steep decline in global economic output. The U.S. Production & Manufacturing Index (PMI) has dropped to a record low, while data from…

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Aspire opens U.S. office and appoints first U.S. Senior Analyst, Will Morgan Tuesday 20th November, 2019: Leading Customer Communications Management (CCM) consulting firm, Aspire Customer Communications Services, has announced today the opening of its U.S. office in Chicago. This milestone represents a significant step forward in Aspire’s long term strategy to strengthen its global position…

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New Research from Aspire Maps Out the Future of Customer Communications Tuesday 29th October, 2019: Aspire recently published the results of a multi-client business survey that provides an in-depth examination of the seismic shifts currently reshuffling the customer communications landscape. The extensive report, entitled, “The State of CCM-to-CXM Transformation”, traces the epicenter of the market…

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Updated 2019 Aspire CCM Leaderboard launched to the market Wednesday 22nd May, 2019: Aspire has today launched the 2019 Aspire CCM Leaderboard. The annually updated, digital-first CCM vendor positioning tool has been modified to support greater personalization features. It has also been updated to reflect the latest emerging CCM software classification – Enterprise Communications Processing.…

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Martin Pack joins Aspire’s Consultancy team Aspire has welcomed a new specialist to its Consultancy team. Martin Pack has joined as a Senior Consultant to help support Aspire’s growing customer base navigate the complexities of the Customer Communications world. Martin brings with him over 25 years’ experience consulting with businesses to help them succeed in…

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