Posts by lisac
US Health Insurer seeks expertise to compare vendor market
The Challenge A large US Healthcare Insurer was reviewing its existing Customer Communications Management (CCM) technology stack. This American Fortune Global 500 and Fortune 500 Company needed to access a trusted, independent and expert view of the vendor market in order to ensure it was using the right technology for the business and its updated…
Read MoreThe latest shifts in the CCM landscape & how to maximise the opportunities
As we commence the roll out of the Aspire Sales Enablement (ASE) program with key service providers in North America, Canada, and the UK, I think it is worth reflecting on why this program is needed and why it’s needed now. As we’ve written many times here at Aspire, the Customer Communication Management (CCM) market…
Read MoreAspire Sales Enablement Program launched for U.S. Service Provider market
Aspire’s Sales Enablement Program has been specifically designed to leverage our in-depth domain experience and independent insights for the Service Provider and Technology Vendor community.
Read MoreGlobal Insurer Embraces Digital Future
The Challenge A Global Insurer/ Pensions Admin team was looking for expert insight into whether it was in line with the the company’s objective to deliver world class Customer Experience to its customers. In order to do this it was specifically looking to better understand the CCM/CXM market and where it is headed, how the…
Read MoreDriving Actionable Customer Engagement with Intelligent Forms & Customer Comms
Join Quadient and Aspire’s Research Director, George Parapadakis, for a webinar that will explore the drive toward Interactive Experience Management.
Read MoreCustomer Communications Summit 2024
Join CrawfordTech’s 5th Customer Communications Summit, where Aspire’s Kaspar Roos will be speaking on the four pivotal aspects that are driving the evolution of enterprise communication processes.
Read MoreQuadient Connects
Quadient Connects is a one-stop shop for strategies and tactics to help you manage digital transformation to better connect with your customers and suppliers. Aspire’s Kaspar Roos will be speaking at this event.
Read MoreDSF ’24
Join the team at Aspire at DSF ’24 Boston, which will explore how the frontiers of technology, artificial intelligence and hyperautomation will reshape our business processes and customer experiences.
Read MoreAspire in Focus: Winter 2023 Newsletter
Aspire in Focus: Winter 2023 Newsletter Hi there, Welcome to Aspire’s quarterly newsletter! It’s been a busy few months so there’s lots to catch up on. You may have seen an email from us last week regarding our Aspire Maturity Assessment and the opportunity to sign up for the last remaining slots for this year.…
Read MoreAspire in Focus: Summer 2023 Newsletter
Aspire in Focus: Summer 2023 Newsletter Hi there, It’s been another busy quarter at Aspire, most recently with the appointment of Amanda Beesley to Vice President of Consultancy. We’re thrilled to welcome Amanda on board; a well-known figure in the CCM world, she brings a wealth of knowledge and strategic consultancyexperience in the field of CCM-CXM, and…
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