Global Insurer Embraces Digital Future

A Global Insurer/ Pensions Admin team was looking for expert insight into whether it was in line with the the company’s objective to deliver world class Customer Experience to its customers.

Read More

Communisis and the implications for the CCM/CXM Market

On 28th December 2023, it was announced that Communisis’ transactional business had gone into administration, after months of speculation and even national news headlines, the axe fell.  Clearly our thoughts are with all of the hard-working, talented staff who were once my colleagues and I sincerely hope that all of the individuals impacted quickly find new…

Read More

Aspire in Focus: Winter 2023 Newsletter

Aspire in Focus: Winter 2023 Newsletter Hi there, Welcome to Aspire’s quarterly newsletter! It’s been a busy few months so there’s lots to catch up on. You may have seen an email from us last week regarding our Aspire Maturity Assessment and the opportunity to sign up for the last remaining slots for this year.…

Read More

Aspire in Focus: Summer 2023 Newsletter

Aspire in Focus: Summer 2023 Newsletter Hi there, It’s been another busy quarter at Aspire, most recently with the appointment of Amanda Beesley to Vice President of Consultancy. We’re thrilled to welcome Amanda on board; a well-known figure in the CCM world, she brings a wealth of knowledge and strategic consultancyexperience in the field of CCM-CXM, and…

Read More

Aspire Leaderboard updated to reflect the evolving CCM-CXM Market

Aspire announces the launch of the updated 2022 Aspire CCM-CXM Leaderboard, the company’s interactive comparison tool that dynamically visualizes the CCM-CXM Software, Solutions, and Service Provider landscape. This update includes includes major changes to the way users can segment the market view.

Read More

CCM-CXM Service Provider Aspire Leaderboard Goes Live

Today sees the launch of the CCM-CXM Service Provider Aspire Leaderboard. This update to Aspire’s interactive, self-service vendor evaluation tool builds on the success of the CCM Technology Vendor Aspire Leaderboard, with the addition of North American CCM and CXM Service Providers.

Read More

Aspire Appoints George Parapadakis as Research Director

Leading Customer Communications Management (CCM) consulting firm, Aspire Customer Communications Services, has appointed George Parapadakis to the role of Research Director. Based in the UK, Parapadakis will be responsible for leading the development and launch of Aspire’s upcoming CCM-CXM Service Provider Aspire Leaderboard, which will provide independent insight and expert analysis on the CCM and Customer Experience Management (CXM) Service Provider Market. He will also support in the delivery of Aspire’s global research offering, alongside the company’s senior analyst team.

Read More